Stockton Drilling is a specialist horizontal directional drilling contractor based in Wakefield and we’ve been working with them since 2020. A fully functioning communications system was something that they needed to invest in, enabling the business to be ready for the ISDN switch off and have the scalability it needed to have from a hosted phone system.

The History

Stockton Drilling’s communications provider at the time kept on increasing costs and so it became priority that they look at alternative options that were fit for purpose and also cost effective.  Moving over to a VoIP system was something they had considered but the time was right to look at this more carefully, especially since many of the workforce are on the move.  Being able to collaborate and communicate effectively was essential.

What We Did

They contacted Zusi who did a full communications review, proposing a VoIP system which would deliver a range of features and benefits to the business.  The transfer was smooth and seamless, business disruption was kept to an absolute minimum and the staff soon became familiar with the new handsets and the different methods of keeping in touch with colleagues.

Everything was transferred simply and efficiently.