Meet the Team

Meet the Team

Our fantastic team make Zusi what it is. We only bring in the best with the right experience, skills and levels of expertise to deliver the standard of service we expect and our customers deserve.

Richard Gannon

Managing Director | 01782 409300

With vast amounts of experience within the industry, Richard knows what customers value in the service that Zusi provides.  With strong ambitions for business growth, he puts excellent customer service and an optimised customer experience at the heart of the solutions that the company delivers for its clients.

Sales Team

Michelle Haley

Business Manager (Midlands) | 01782 409300
With over 10 years’ experience in consulting businesses on unified communications, improving cost efficiencies and bringing their technology up to date and with 8 years working in BT, Michelle brings a positive and warm customer experience to every client. Great relationships are of paramount importance and Michelle works to continuously build these and deliver excellent customer service.

Sean Wright

Business Development Manager | 01782 692058

With many years’ experience in the technology industry, Sean is always focused on finding the right solution for each of our clients. He’s front and centre when it comes to looking at new ideas and implementing them to ensure our clients are benefitting from the latest technology.

Chris Booth

Business Development Manager | 01782 692059

Having previously worked in the management team with BMW and Audi for over 15 years, Chris knows the importance of delivering an optimum level of service with a solution at the best possible price.
He works closely with each customer ensuring the solution constantly adapts to their changing business.

Chris Morgan

Business Development Manager | 01782 692059

With considerable experience in telecoms and mobiles, Chris works with customers to deliver a solution that meets their needs.  He works closely to build relationships and ensures each solution continues to deliver post installation.

Abby Leitch

Customer Experience Manager | 01782 692059

As the first port of call for all incoming enquiries, calls and service emails, Abby oversees the onboarding of all new customers while managing current customer requests and requirements. She also deals with new mobile connections, additions like data roaming and international calls, while ensuring customer accounts are managed effectively, adding value wherever possible.

Phil Cross

Account Manager | 01782 409300

Managing customer accounts and making sure they’re getting the most out of every solution, Phil works closely with each one effectively delivering our services, dealing with any issues quickly and efficiently and achieving a positive outcome.

Daniella Brereton

Business Development Manager | 01782 692059

With previous experience in the broadband and telecom sectors, Dani is customer facing, listening to what each client needs and works to build long term relationships no matter what the project.

Andy Conlon

Business Development Manager | 01782 692059

Andy delivers an optimum level of service with a solution at the best possible price.
He works closely with each customer ensuring the solution constantly adapts to their changing business for now and also long term.


Ali Bradley

Billing Manager | 01782 692057

Dealing with invoicing and general accounts queries, Ali ensures the finance details are fully up to date and any issues with customer accounts are dealt with efficiently.


Will Barnett

Apprentice Engineer | 01782 692057

Will deals with any customer any issues relating to their systems. He also handles the new system builds and makes sure everything gets set up to the correct requirements. Will also sets up the install and and makes sure the system is running as it should be.

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