We are Zusi, empowering businesses with
seamless , fast and reliable telecommunications
Based in Staffordshire, we’re a dynamic telecom provider with a
national reach, aiming to do things differently. Established in
2014, Zusi has forged partnerships with some of the UK’s biggest
names in telecoms, including EE, O2 Vodafone and BT. We’ve seen
first hand how frustrated customers are with poor customer
service and the pitfalls of relying on third party engineering
support, within some of industry’s most well known telecoms
companies. We’re here to put usefulness and customer centric
service back into the telecoms experience and empower your
business with great technology that keeps you connected, mobile
and more productive than ever.
Why are we Different
We’ve developed a keen insight into what businesses in a range of
industries need from their telecoms and we know how to support and
empower businesses just like yours. Here are 10 ways we stand out
from the pack to help you stand out from the pack.
1. 24/7/365 year round support
2. 4 9s availability
3. Multiple access methods Leased Lines FTTC FTTP ADSL
4.Managed professional install with in house networking and
5. DR built in
6. No partner ties for complete flexibility
7. Multi Network options
8. Share Data options
9. Live bespoke billing and usage reports
10. Device management
We’ve invested in our team right from the beginning and are
proud of the wonderful people we work with. From in house
engineering expertise to multinational customer service
experience, we make sure our people share our values.
Meet the Zusi team
Richard – Managing Director
Richard has vast amount of experience within the industry. He has worked for one of the largest telecoms company within the world. He has continued to improve his skill set and experience by also having senior roles within the indirect channel. He has seen how things have been done in both sectors good and bad. His ethos and values are all round offering the service and experience customers expect when entering an agreement.
Marcus Account Executive – 01782 692054
Marcus has a great background within the telecoms arena. He started off in customer services which will ensure he will put customer needs first. Marcus’ last role managing large business accounts and finding solutions to ensure everything runs smoothly. Marcus has a passion for Spain and everything Spanish.
Dean Account Executive – 01782 692055
Dean loves to talk and wants to help at all times. A very proactive and professional approach. Attention to detail is a passion for Dean.
Sean Account Executive – 01782 692058
Sean loves to chat so feel free to talk to him about anything. Sean has worked in sales for most of his working life and is focused in finding you a solution to suit your business. He will always be willing to look at new ideas and promote ideas to make your business more efficient through the latest technology.
Ali Customer Service – 01782 692057
Ali is here to help anything you need let her know.
Our Promise to you
Our customer relationships are built to last.
• We take our customer service so seriously we’ve created
our own customer charter, and hold ourselves and our
teams accountable to these customer commitments.
Our service charter
• Customer first philosophy Calls answered in less than one
minute Single point of contact one phone number, one
email address, one website
•No auto attendant Multi skilled service staff trained on
both hosted and mobile
• Zero bureaucracy
•Every phone call answered by a real person
Our expertise, our passion for technology and our dedication
to customer service are helping businesses like yours become
more efficient, more connected and more productive, every
day. Talk to us today to learn more about how we can help.
Call Us 01782 409300